LUQEL Water / Water Balancer App Case Study

Context

Connected hydration product across water station, reusable bottle, and mobile app
Mobile app capabilities around hydration guidance, favourite recipes, and repeat-use engagement
A useful reference for IoT work where the mobile layer turns hardware into an ongoing product relationship

The station handled the immediate choice. The app carried preferences, reminders, and hydration support beyond the machine, giving the connected product continuity between visits.

The product had to connect mobile behaviour, physical interaction, and touchscreen UX. A break between those touchpoints would become a break in the whole experience.

Core differentiator

Recipe logic, temperature, and carbonation shaped the drink at the station. The app carried those choices forward, making preferences easier to repeat and hydration support part of everyday behaviour.

Mobile features that supported favourite recipes, reminders, and hydration follow-up
App behavior that helped users return to preferences instead of starting from zero each time
Personalized water selection through mineral recipes, temperature, and carbonation
Touchscreen flows that made discovery and selection part of the experience
IoT interaction across app, bottle, and station touchpoints
Product thinking around how wellbeing and repeat use show up inside day-to-day mobile flows

The app gave the system memory and continuity. Preferences, reminders, and hydration follow-up extended one interaction at the station into a product people could return to.

What the product delivers

Mobile hydration support built around reminders and preferred recipes
Personalized dispensing through mineral recipes, temperature, and carbonation
Cross-touchpoint continuity across station, bottle, and app
Product model that can work across workplace, hospitality, leisure, and on-the-go settings
Sustainability layer built around mains water, reuse, and reduced reliance on bottled supply

Product narrative

Personalization, wellbeing, and sustainability were parts of the same product. The daily utility had to serve all three goals.

Personal choice around taste and format
Hydration support aimed at building repeat behavior
Reusable bottle and mains-fed system as part of the experience model
Reduced dependence on pre-bottled water as a visible product benefit

The result was a connected service in which the app carried the value of the station into everyday use.

Our contribution

Members of our team contributed directly to the mobile app and helped shape personalization, hydration behaviour, repeat use, and interaction with the connected product.

Project context & sources

Members of today's BasalBit team contributed to the LUQEL Water mobile app before BasalBit was founded. The links below include archived official product pages because the live site is no longer fully active.

LUQEL Water / Water Balancer App